SAP Commerce Cloud Versions 1 & 2

November 18, 2019

There are two versions of SAP Commerce Cloud: version 1 (Ccv1) and version 2 (Ccv2). Version 1, formerly known as SAP Hybris Commerce, was the first version that attempted to utilise the cloud platform. However, some users didn’t see it as a true cloud-based solution as it runs on a private cloud, whereas version 2 fully utilises a public cloud.

SAP Commerce Cloud has been one of the leaders in ecommerce solutions for many years, providing a single, comprehensive platform that utilises smart technology to enable ecommerce businesses to provide consistent and personalised customer experiences across all go-to-market models. SAP commerce cloud allows a business to understand and engage with customers through seamless omni-channel experiences.

There are key differences between the two versions in regards to how well each one performs to meet business needs, customer needs, improve efficiency, simplify communications and increase team productivity. Here’s a rundown of those differences and how version 2 addresses them to benefit modern ecommerce businesses now and in the future, while lowering the total cost of ownership.


The Key Differences Between Versions 1 & 2

SAP Commerce Cloud Version 1
  • Not a true cloud-based version: runs on a private cloud hosted in the SAP datacentre.
  • Set of environments: development, staging and production
  • Customers own the build pipeline.
  • SAP owns the deployment pipeline.
  • Staging and production environments managed by SAP. Deployments to these environments need to be requested from SAP support.
  • SAP-managed infrastructure: server configurations and reboots need to be requested from SAP support.
  • No possibility of building a continuous integration (CI) pipeline because of wait times for deployments to staging and production environments.
  • Self-serve for development environment only: managed by customer or partner.
  • Systems administrators can access and perform admin tasks on the development environment, but not on the database which is managed by SAP.
  • No direct access to the HANA database for developers to troubleshoot issues. Setting up access to the database is time-consuming and not easy.
  • SAP HANA is not a familiar language for most developers, especially when compared to SQL.
  • Minimal control and flexibility for customers and partners where needed.
  • Higher total cost of ownership (TCO): customer-maintained environments require more maintenance which can result in increased downtimes and disruptions within an organisation.

SAP Commerce Cloud Version 2

  • A true cloud-based version: runs on Microsoft Azure’s public cloud services platform.
  • Same set of environments: development, staging and production. 
  • SAP owns the build pipeline.
  • SAP owns the deployment pipeline.
  • Automated infrastructure activities: setup for all environments (development, staging and production), deployment, backup, reboots and restore.
  • Automated build process activities: customers or partners can create new builds and deploy them to all environments.
  • Partially automated continuous integration (CI) pipeline.
  • More self-serve options for all environments, so no waiting for SAP support to assist.
  • Database uses SQL: a familiar language amongst developers. The database runs on the Azure platform, so setting up database access for developers to troubleshoot issues is easy.
  • Improved UI for managing all environments, cloud infrastructure and related activities.
  • More control and flexibility for customers and partners where needed with the added advantage of SAP maintaining the environments.
  • Lower total cost of ownership (TCO): with SAP maintaining the environments, an organisation has less to worry about in terms of disruptions caused by security issues, downtimes, software upgrades or hardware maintenance.
  • Utilises the latest technologies: Kubernites for automated application deployment and scaling management. Kyma to easily connect and extend cloud-based enterprise applications.
  • Uses SAP Cloud Platform Extensions to facilitate the management of connected systems and extensions, reducing the functional and integration problems that result from fragmented infrastructures.

The Key Benefits of SAP Commerce Cloud Version 2

Flexible go-to-market (GTM) strategies allow more consistent and personalised customer experiences while reducing the total cost of ownership (TCO).

Flexible GTM strategies lower TCO by increasing efficiency, customer loyalty and ROI to reduce running costs and minimise risk throughout a business. This is especially important when operating in highly competitive verticals and markets with various GTM models: B2B, B2C or B2B2C.


SAP maintains the environments. So total cost of ownership (TCO) is lower while productivity is higher.

As a result of less disruptions caused by security issues, downtimes, software updates/upgrades or hardware maintenance.


Cloud-based infrastructure increases agility, scalability, flexibility and speed in deployment.

Solutions can be tailored to suit individual uses and business models. After setup, the infrastructure can be fine-tuned or scaled up or down as you go along without capacity issues.


Expanding to target new markets and countries is quicker and easier.

Increased control, flexibility and benefits offered by the cloud enable a business to get products to market faster.


SMEs can compete with larger brands.

The pay-as-you-grow model means a business only pays for what it needs.


Automation and self-serve options increase speed, efficiency and team productivity.

Speed and efficiency in builds/deployments, infrastructure activities and communications.


More self-serve options for all environments.

Customer or partner has more control and flexibility where required.


Better collaborations and streamlined workforces via the cloud.

Employees can easily stay connected regardless of their location, time zone or device. They can access, edit and share information in real time without data silos, based on a single source of truth. Remote-working opportunities are also possible to reduce in-office costs.


SAP on the Microsoft Azure platform can offer a diverse range of solutions for an ecommerce business to be future-proof.

This makes it quick and easy to integrate solutions for e-commerce, mobile commerce, the Internet of Things (IOT), artificial intelligence, big data, analytics and more.

Integrations and extensions are simpler and quicker.

SAP Cloud Platform Extensions enable streamlined and seamless integrations for different verticals and channels. Kyma allows you to connect and extend enterprise applications quickly and in a flexible manner. Azure allows easy integration with business applications like Microsoft Office 365.

Automated application deployment and scaling management.

Kubernites technology helps increase productivity for developers and allows them to deliver applications faster and achieve a simpler infrastructure.


Disaster recovery is not a worry.

Data is easily accessible and available online via the cloud. Cloud-based disaster recovery implementation is also quicker, easier and cheaper.


Data compliance is already in place.

Cloud-based solutions are already data compliant so lengthy compliance processes are no longer an issue.


The user interface has been improved.

For managing all environments, cloud infrastructure and related activities.


No more waiting for SAP support to assist you.

More self-serve and automation options mean your team doesn’t get held up unnecessarily.


Finally, it is a newer version, so a much-improved version.

Version 1 has been around for a while so does have its limitations. Version 2 addresses those limitations well and continues to evolve to meet the demands of various business models and verticals to meet and surpass customer expectations.