8 software selection tips for your business.
8 Feb 2019
Managing complex supplier relationships can be a challenge when you don’t have the right systems in place, so there are significant gains to be made by automating supplier management processes. Here’s how an Omnia supplier portal can improve efficiency and reduce your administrative costs…
As you select new suppliers, the entire supplier onboarding process can be controlled via the portal – this means you can let the system handle everything from registration through to acceptance. The Omnia portal will issue reminders to ensure that all stages of registration are correctly completed, including proof of regulatory compliance, putting the onus on the supplier to provide the right information and confirm that it’s error free. This removes a time-consuming task from your team and improves the accuracy of your master data.
It is far easier and more intuitive for all users to move around the portal than it is to traverse the complexities of SAP. The user experience is designed to be simple, quick and clear, speeding up the ability to retrieve and enter relevant data. This is a huge advantage for your procurement team, as well as suppliers.
Omnia uses an interface that is very clear and simple, while graphical analysis gives visual clarity. The suppliers’ screen view is designed to display only what they need to see, removing any room for confusion.
The supplier’s view within the Omnia portal can be customised by you to provide them with the most useful information, from unconfirmed purchase orders to performance issues and outstanding requests for quotation (RFQs).
Once RFQs are raised in SAP, this information is served via the Omnia portal and suppliers are then able to respond accordingly. They can provide a quote based on your requirements which may incorporate pricing breaks for economies of scale - you can then accept or reject the quote submitted, also via Omnia. Capturing this process within the portal provides a complete history of supplier quotes, allowing you to assess pricing trends overall and by supplier.
You can expose as many supplier KPIs as required. When you need to review supplier performance, full visibility of performance indicators and the ability to drill down into these gives you a clear picture of which suppliers are meeting your requirements fully and those who are consistently struggling to reach the desired service levels. Thanks to this increased transparency, you can build better supplier relationships by addressing KPI issues as they arise and talking through how to resolve them. When necessary, you can take the decision to penalise a supplier for delivery delays, or replace them, based on hard data demonstrating underperformance.
By introducing automation into the process of confirming purchase orders for efficiency, you can speed up authorisation via a centralised location, strengthening your relationships with suppliers through improved control of orders. Any changes to POs are reflected in SAP immediately, enabling your internal teams to make informed decisions thanks to the quick communication of crucial data via the portal (rather than your email inbox), removing the manual process.
Your scheduling agreements sit within the portal too, meaning that it’s easy for both suppliers and internal teams to access your required delivery quantities and dates, as well as the history of a scheduling agreement, at any time.
Should a problem with quality be raised within SAP, Omnia will send a quality notification direct to the supplier, to which they can respond via the portal.
Documents can be added to Omnia so that both you and your suppliers can access them easily and keep track of any actions arising, such as expiry dates of certification.
A colour-coded system flags when contracts are about to expire, as well as consumption against a contract. Data relating to purchase orders raised against a contract and the materials on it can be accessed quickly via a minimal number of clicks.
Omnia is delivered natively inside SAP, so the data and business processes used are those already established in SAP. There’s no duplication and no need to replicate any of the data – all of the information provided by the portal is fully accurate, in real time. As your suppliers provide data (subject to your approval where required) it will directly update the correct location in SAP. Any updates to information in the portal are updated in your SAP master records immediately.
The Omnia supplier portal is a scalable solution that can be used by global organisations across multiple territories, thanks to its multi-lingual functionality, so your entire organisation can see the same data in real time.