Consider SAP expertise
To state the obvious, you want a consultant that specialises in SAP. That narrows down the field, so don’t be surprised if there aren’t a huge number of candidates to choose from in your location – to put it in context, there are around 170 SAP-accredited partners in the UK. Take a look at your preferred consultants’ methodology and what it has delivered for others. You want a bespoke solution that will fit your business’s unique needs – do you feel confident that your prospective partner will listen and adapt their solution to deliver a successful Hybris strategy?
Look for relevant experience in your industry
You’ll find it most useful to have access to a consulting partner who understands your sector and has already overseen implementations with similar companies. That’s not to say that you can’t consider others, but look for transferable knowledge gained in comparable sectors if you need to widen the search.
Choose a partner used to working with your size of business
Whether you’re a global enterprise or an SME, a partner who is used to working with businesses of a similar size to your own will be an asset. They will best understand both the technical and organisational challenges you’re facing, including how resistance to change can manifest itself, speed of decision making and the complexities of getting management buy-in.
Identify the right product expertise
Which products are you implementing within Hybris? You’ll need to find a partner who has the relevant domain subject expertise – that means they’re a subject matter expert (another SME acronym!) or domain expert.
Work with people you like
Don’t overlook that almost intangible chemistry that will help your project to run smoothly. You should be looking for a partner who has your best interests at heart and can say ‘no’ when necessary, while maintaining a healthy and productive relationship. Your project may span a number of months or even years, so you need to make sure that you’re comfortable with the people you’ll be dealing with – after all, they may be around for longer than some of your employees.
Seek out peer recommendations
Do the consultants on your shortlist have testimonials from previous clients? Can they supply relevant references? Think about the qualities that will make a consulting partner a good fit for your organisation, down to the individual consultants who would be working on your project. Have a look around online to see what the general consensus is amongst former clients, and track down informal feedback if you can.
If you’re ready to start your search for a SAP Commerce Cloud (Hybris) consulting partner, Weaveability is here to help with both new implementations and SAP CX support. Why not arrange a free consultation or take our SAP eCommerce Health Check to evaluate your needs?