Opening a window to your organisation allows customers to easily interact with your products and services at their convenience, building stronger relationships and driving engagement. Self-service is quickly becoming the preferred method of interaction with businesses; adoption of an SAP certified Omnia portal is a safe, secure and customer centric way of providing this facility.
Our clients also benefit from the streamlining of processes by significantly reducing the amount of manual and administrative tasks which are no longer necessary. This alleviates internal resource to focus on value added activities and more proactive pursuits.
Neither your brand, or the user journey, is restricted by the introduction of an Omnia portal; customers feel a greater affiliation with you as they enjoy interacting with your business in this straightforward manner. With an Omnia customer portal, you raise the bar on your competition and simultaneously strengthen customer relationships.