Accelerating digital transformation

SAP Certified
Omnia Product Suite

SAP eCommerce & Digital Engagement

Omnia Product Suite

 

Omnia eradicates significant amounts of complexity in software, hardware and support requirements, in contrast to the rest of the marketplace. This presents sizeable financial advantages for your business and allows Omnia to continually increase ROI in your initial and ongoing SAP investment.

Omnia's alignment with SAP allows the capability, security and scalability of the SAP landscape to be leveraged by all industry sectors and across all digital touchpoints.

With extensive in-house expertise, we are able to design and deliver the complete Omnia product suite, providing you with a true end-to-end service that we believe will drive digital transformation for your business.

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Incredible customer experiences using UX & UI
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Comprehensive product suite with centralised data
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Delivered by SAP people for SAP people
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Zero integration required

Omnia Customer Portals

Omnia customer portals provide a digital layer over existing master data and processes in the form of web-based solutions, completely tailored to your digital transformation strategy.

  • Convenient access to real-time information
  • Incorporated UX and UI design 
  • Retain customers with buying convenience
  • Deliver services that add value and drive retention
  • Help customers sell your products 
  • Enhanced communication tool and real-time workflow resource
  • An informed customer feels valued, appreciated and this instils trust
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Omnia Supplier Portals

Omnia supplier portals are designed for use by both suppliers and internal employees as a single source of truth, facilitating tighter collaboration and allowing important decisions to be made based on accurate, real-time information.

  • Significantly reduce administrative costs
  • Simplify communication and increase collaboration
  • Improve data quality and make informed decisions
  • Streamline your purchase order management in a centralised location
  • Great user experiences that reduce training needs
  • Improve supplier performance with KPI visibility
  • Drive efficiency and compliance with automated supplier onboardingtest SAP framework
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Omnia Contact Centre

Omnia contact centre provides a business solution aligned to a true omni-channel strategy; enabling call centre teams to positively reflect your brand and offer an enhanced, integrated customer experience that is consistent with all of your touchpoints.

  • Provide a single consolidated view of the customer
  • Increase call centre efficiency with real-time data
  • Significantly reduce training requirements
  • Effortless navigation to account information
  • Deliver exceptional customer experiences with shared browsing
  • Configure complex products the easy way
  • Fast, effective service platform designed on the latest SAP framework
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Omnia Trade Counter

Omnia trade counters enables stores or depots to work smarter by using a single application to cover key data access and task completion.

  • One platform for all required staff tasks and activities
  • Links SAP and CMS based data together in one location
  • Reduce training times for new staff with intuitive interfaces
  • Empowers staff whilst maintaining check measures
  • Catalyst for order and quotation creation
  • Reporting capability such as pipeline reviews
  • Assists in providing sensible cross-sell and up-sell opportunities
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Arrange a no obligation consultation

Find out how our SAP certified Omnia solutions can improve your online revenues, increase loyalty and accelerate growth, whilst reducing administrative costs.

Arrange a Demo