Improving customer experiences with an it.mx customer portalADD
NICEIC is the UK’s leading voluntary regulatory body for the electrical contracting industry and has been assessing the competence of electricians for over 60 years. It forms one of three operating arms of Certsure LLP, along with ELECSA and NICEIC Certification.
Established in 1956, NICEIC currently provides for over 36,000 registered contractors across the UK. They provide a large range of product and certifications for the electrical contracting industry and their products cover everything from tools and equipment to work wear, publications and schemes.
Design and launch a B2B eCommerce site that was simple to navigate, easy to manage content and would provide end customers with a one stop shop for their electrical contracting requirements. The it.mx customer portalADD enabled the purchase of test equipment, technical publications and workwear from their NICEIC and ELECSA online shops.
We gave the overall design of the site a ‘materials’-based look and feel, showing off their products within the layout panels. Horizontal navigation and an easy to navigate product journey. For this project, we designed layouts that were easily adaptable for both certifiers and were content managed from a single source of data.